Operator and Licence Facts

Who runs mafiacasino24.com, under which licence, and how to file a complaint. Last revised on 2026-09-21.

Mafia Casino Legal Information

The Operator Behind This Website

Mafia Casino is the trading name of the operator of mafiacasino24.com. The operator is registered in Curacao, and the website does not publish a street address, so all correspondence should be sent by email to [email protected].

The Curacao licence is an offshore licence. It is not an Australian licence and does not give Mafia Casino any approval to offer services in Australia. Australian residents use the site at their own initiative and are responsible for making sure that online gambling is lawful where they live.

The site may mention or link to third-party sources, such as responsible gambling organisations, payment networks and game studios. We do not control those sources and are not responsible for their content, availability or privacy practices. A mention of a name such as eCOGRA or Pragmatic Play is an identification of a partner, not an endorsement of anything published elsewhere.

Who Answers for What Is Published Here

Mafia Casino is responsible for the content that it publishes on mafiacasino24.com, including bonus descriptions, payment limits and the terms and conditions. Content supplied by game studios, including game rules, RTP figures and artwork, remains the responsibility of the studio concerned. If you spot an error in an amount or a term, email [email protected] and we will review the page.

Licence and Regulator

Mafia Casino operates under an international gaming licence issued by the Curacao Gaming Control Board. Fairness of the random number generators used in games is tested by eCOGRA and iTech Labs. The Curacao Gaming Control Board is the licensing body for the operator. No Australian authority licenses, supervises or has approved the operator.

Complaints and How They Are Escalated

Start with live chat or an email to [email protected] describing the issue, the date and the amounts in AUD. We acknowledge complaints within two business days and aim to give a written answer within 14 days. If you remain unsatisfied, you can ask for the complaint to be reviewed by a senior member of the team. After that, you can refer the dispute to the Curacao Gaming Control Board, the body that licenses the operator.

The Mafia Casino name, logo, page design and original text are the property of the operator and may not be copied, scraped or republished without written permission. Game titles, logos and artwork belong to their owners, including Pragmatic Play, Playtech, NetEnt, Play’n GO, Hacksaw Gaming, NoLimit City, Yggdrasil and BGaming, and are shown under licence for the purpose of offering the games.

Email [email protected] with the subject line Legal and include your account email and a clear description of your request. Live chat is available 24/7 across AEST and AEDT for quick questions, but formal notices must be sent by email.